Service Fusion publishes its prices openly: three plans — Starter, Plus and Pro — each available on monthly or annual billing, with unlimited users on every tier. As of October 2026, annual pricing runs $208, $325 and $533 per month (billed as one upfront payment), while monthly pricing runs $245, $382 and $627 per month. No per-technician fee, no per-user fee — just a flat rate that does not grow as your team does.
How Service Fusion Structures Its Pricing
Unlike most field service software that charges per user or per technician, Service Fusion charges a flat monthly fee regardless of how many people are on your team. Whether you have one dispatcher and two techs or a full office staff and twenty field workers, your plan cost stays the same (servicefusion.com/pricing, checked Oct 2026).
The main lever is the plan tier you choose — Starter, Plus or Pro — which determines which features are included and which are available as paid add-ons. A second lever is billing frequency: pay annually and you get a 15% discount versus paying month to month. All plans are month-to-month by default; there is no required contract (servicefusion.com/pricing, checked Oct 2026).
Service Fusion Plan Prices at a Glance
All prices are in USD, checked October 2026. Prices may change — confirm current figures at servicefusion.com/pricing.
- Starter — Annual: $208/month, charged as one annual payment at sign-up
- Starter — Monthly: $245/month
- Plus — Annual: $325/month, charged as one annual payment at sign-up
- Plus — Monthly: $382/month
- Pro — Annual: $533/month, charged as one annual payment at sign-up
- Pro — Monthly: $627/month
- Unlimited users on every plan — price does not change with headcount
The 15% annual discount applies to all three tiers. Because the plans are billed as a single upfront payment at sign-up, confirm your cash flow before committing to annual billing.
What Is Included on Every Plan
Before looking at what separates the tiers, it helps to see what you get on all of them (servicefusion.com/pricing, checked Oct 2026):
- Customer management
- Estimates and jobs
- Scheduling and dispatching
- Integrated payments
- QuickBooks Online and Desktop integration
- Invoicing and payment processing
- Project management
- Reporting
- Text messaging alerts
- Personalized onboarding
- Unlimited support by email, phone or live chat
- Technician mobile app
Support is available Monday through Thursday 8 AM to 6 PM CST and Friday 8 AM to 5 PM CST at 888-902-0304 ext 2 (servicefusion.com/pricing, checked Oct 2026). No free trial is mentioned on the pricing page; Service Fusion offers a free demo instead.
Starter Plan: Who It Fits and What It Covers
Core features
The Starter plan covers the fundamentals a small service company needs to run jobs: customer records, estimates, scheduling and dispatch, invoicing and payment processing, QuickBooks integration, project management, basic reporting and text-message alerts (servicefusion.com/pricing, checked Oct 2026).
Estimate options — the ability to send a customer multiple pricing tiers or packages on one estimate — are listed as a Starter add-on rather than a built-in feature, so check whether that matters to your sales process before choosing this tier.
Who should choose Starter
- Solo operators or small crews who need scheduling, invoicing and QuickBooks without a large monthly outlay
- Businesses that send simple single-option estimates
- Teams that handle photos, inventory and customer portals through other tools and do not need them bundled in
Downsides of Starter
- Job photo uploads, inventory management, job costing, custom documents, eSign, a customer web portal and progressive billing are all add-ons — not included
- No integrated voice and text (that arrives at Plus)
- No open API (that is Pro-only)
Plus Plan: The Mid-Tier Option
What Plus adds
The Plus plan includes everything in Starter and builds in features that Starter treats as add-ons (servicefusion.com/pricing, checked Oct 2026):
- Job photo uploads
- Inventory management
- Job costing
- Integrated voice and text
- Multi-option estimates (estimate options included, not an add-on)
Custom documents, eSign, a customer web portal and progressive billing are still add-ons at Plus tier. If those matter to your operation, weigh whether upgrading to Pro or paying for the add-ons individually makes more sense.
Who should choose Plus
- Growing teams that take job site photos as part of their work orders or insurance documentation
- Contractors who track parts and materials and want job-level profitability reports
- Businesses that need a built-in VoIP phone line and text capability without a separate subscription
Downsides of Plus
- Custom documents, eSign and the customer web portal still cost extra
- No open API — Zapier-style automation and third-party connections require Pro
- Monthly pricing of $382 is a meaningful jump from Starter's $245; run the math on whether the built-in features beat buying the add-ons individually
Pro Plan: The Full-Feature Tier
What Pro adds
The Pro plan is the only tier where everything on the feature list is included rather than sold separately (servicefusion.com/pricing, checked Oct 2026):
- Open API integration (connect custom tools, Power BI, Tableau or proprietary systems)
- Custom documents
- eSign documents
- Customer web portal
- Progress billing and recurring invoicing
- Integrated voice and text (same as Plus)
- All lower-tier features
ServiceCall.ai (Service Fusion's AI phone-answering product) and GPS fleet tracking are still listed as add-ons even at Pro; no add-on prices are published on the pricing page, so contact sales for a quote on those.
Who should choose Pro
- Established service companies that bill in stages (progress billing) or run recurring service agreements
- Businesses that want customers to pay, approve estimates or view job history through a self-service portal
- Operations that need API access to connect Service Fusion to a proprietary system or reporting tool
- Companies that need legally binding digital signatures on work orders or agreements
Downsides of Pro
- At $627/month on monthly billing, it is a significant fixed cost for a small team — confirm the feature list justifies the spend
- ServiceCall.ai and GPS tracking still cost extra even here
- No published free trial, so you are committing without a hands-on test period; ask sales whether a demo account is available
Annual vs Monthly Billing: Which Makes Sense?
The 15% annual discount is the same across all three tiers. Annual plans are charged as a single payment at sign-up, not spread monthly (servicefusion.com/pricing, checked Oct 2026). That means the full year's cost lands on your account at once — plan for that cash-flow impact.
Month-to-month plans give you flexibility: no contract, cancel any time. If you are new to Service Fusion and unsure whether it fits your workflow, starting monthly and switching to annual after a few months is a reasonable approach.
- Annual makes sense if: you are confident in the software, your revenue is steady and you want to reduce the monthly line item
- Monthly makes sense if: you are evaluating the software, your business is seasonal, or you do not want a large upfront payment
Add-Ons: Features That Cost Extra
Service Fusion lists several features as add-ons available at lower tiers (and some even at Pro). No add-on prices are published on the pricing page as of October 2026 — you will need to contact sales for quotes. The add-ons by tier are (servicefusion.com/pricing, checked Oct 2026):
Add-ons available on Starter
- Job photo uploads
- Inventory management
- Job costing
- Custom documents
- eSign documents
- Customer web portal
- Progressive billing and recurring invoicing
- ServiceCall.ai (AI phone answering)
- GPS fleet tracking
Add-ons available on Plus
- Custom documents
- eSign documents
- Customer web portal
- Progressive billing and recurring invoicing
- ServiceCall.ai
- GPS fleet tracking
Add-ons available on Pro
- ServiceCall.ai
- GPS fleet tracking
Because no add-on prices are published, it is worth asking sales to quote you the full bundle you need — a Starter plan plus several add-ons could approach Plus pricing, making it worth comparing the two scenarios directly.
Understanding the True Cost of Ownership
Payment processing
Service Fusion processes payments through Service Fusion Payments, powered by PaySimple (servicefusion.com/pricing, checked Oct 2026). No processing rate is published on the pricing page — ask sales for your rate, which may depend on your business type and volume. Factor this into your total cost of running the software.
Onboarding
Personalized onboarding is included on every plan at no additional charge (servicefusion.com/pricing, checked Oct 2026). This is worth noting because some competing platforms charge a separate setup or onboarding fee.
Support costs
Unlimited support by email, phone or live chat is included on all plans (servicefusion.com/pricing, checked Oct 2026). You are not paying extra to talk to a person — a meaningful difference from software that reserves phone support for higher tiers.
Data migration
No data migration terms are published on the pricing page. Ask sales what is included when moving your customer records and job history from another system before you commit.
Service Fusion vs Competing Platforms
Service Fusion's flat-rate, unlimited-user model is its sharpest pricing advantage over per-technician tools. Here is how it compares to other platforms covered on this site, based solely on published facts:
- Service Fusion Starter (annual): $208/month, unlimited users, no contract
- Jobber Core: $29/month (annual prepaid), 1 user only; Connect at 5 users is $199/month (no commitment) — see our full Jobber pricing breakdown
- Housecall Pro Basic (annual): $59/month, 1 user; Essentials $149/month for 5 users — see our full Housecall Pro pricing breakdown
- Kickserv Start (annual): $60/month, 5 users; Scale $199/month, 20 users
- Markate Owner Operator: $49.95/month, 1 user; $5/month per additional active employee
- FieldEdge, Workiz, ServiceTitan: prices not published — request a quote directly
The flat-rate model means Service Fusion becomes comparatively cheaper per user as your team grows. A five-person team on Starter annual pays $208/month total; that same team on Jobber Connect with no commitment would pay $199/month at the 5-user price point — close enough that feature differences matter more than price alone. For a ten-person team, the flat-rate advantage widens considerably.
If your operation is in roofing or restoration, JobNimbus is built specifically for that trade but does not publish prices. For moving companies, SmartMoving is trade-specific but also requires a demo for pricing.
Which Trades Does Service Fusion Serve?
The Service Fusion website lists a wide range of trades in its industry navigation (servicefusion.com/pricing, checked Oct 2026), including:
- HVAC and refrigeration
- Plumbing, electrical, appliance repair
- Garage door, locksmith, irrigation, pool
- Remodeling, cleaning, solar, water treatment
- Landscape, air duct, painting, alarm, septic
- Roofing, gutter, handyman, carpet cleaning
- Commercial food, chimney sweep, tree care
- Carpentry, snow removal, window cleaning, pressure washing, concrete
The breadth of trades covered is an argument for Service Fusion if you run a mixed-service business or want one platform as you expand into new service lines.
Common Mistakes When Evaluating Service Fusion Pricing
Ignoring add-on costs
The plan price is only part of the picture. If you need job photos, inventory, eSign or a customer portal on Starter or Plus, those are priced separately. Get a full itemized quote from sales that includes every add-on you plan to use — then compare that total to Plus or Pro.
Overlooking the annual upfront payment
Annual plans save 15% but are charged in full at sign-up, not spread monthly. Treat that as a lump-sum business expense and make sure the cash is available before committing.
Forgetting the demo instead of a trial
Service Fusion does not advertise a self-serve free trial. If you want to test the software before buying, ask specifically whether a trial or sandbox environment is available during the sales process — do not assume you will have one.
Choosing a plan based on today's team size only
Because users are unlimited, your headcount growth does not drive cost. Choose your plan based on which features you need now and in the next 12 months, not on how many people you have.
How Service Fusion Compares on Support
Service Fusion includes unlimited support on all plans — email, phone and live chat — without reserving phone support for higher tiers. Compare that to platforms like FieldEdge, where Select members are limited to chat support, Premier gets email or phone, and only Elite gets a dedicated success rep (fieldedge.com/pricing, checked Oct 2026). If accessible support is a priority, Service Fusion's model is straightforward.
The trade-off is that no 24/7 support is advertised. Support hours are Monday through Thursday 8 AM to 6 PM CST and Friday 8 AM to 5 PM CST — if you run weekend or late-evening jobs and hit a software issue outside those hours, you are on your own until business hours resume.
Frequently Asked Questions
Does Service Fusion charge per user?
No. All three plans — Starter, Plus and Pro — include unlimited users at the same flat price. Your cost does not increase as you add technicians, dispatchers or office staff. This is confirmed on the pricing page (servicefusion.com/pricing, checked Oct 2026) and in the FAQ, which explicitly states that whether you have one technician or twenty, your price stays the same.
Is there a free trial for Service Fusion?
No free trial is advertised on the Service Fusion pricing page as of October 2026. The page offers a free demo instead. If a trial period matters to you, ask your sales contact directly during the demo process — but do not assume one exists without confirming it with Service Fusion.
Can I cancel Service Fusion at any time?
All plans are month to month by default, with no required contract (servicefusion.com/pricing, checked Oct 2026). Annual plans get a 15% discount but are paid upfront as a single payment at sign-up. The pricing page does not state a refund policy for early cancellation of annual plans, so clarify that with sales before committing to annual billing.
What does ServiceCall.ai cost as an add-on?
ServiceCall.ai — Service Fusion's AI phone-answering product — is listed as an add-on on every plan, including Pro. No price for it is published on the pricing page as of October 2026. Contact Service Fusion sales for a quote, and factor it into your total monthly cost if phone-answering automation is part of your plan.
Does Service Fusion integrate with QuickBooks?
Yes. QuickBooks integration is included on every plan. Service Fusion supports both QuickBooks Online and QuickBooks Desktop (servicefusion.com/pricing, checked Oct 2026). No additional fee for the QuickBooks integration is listed.
How does Service Fusion pricing compare to Jobber or Housecall Pro for a larger team?
Service Fusion's unlimited-user flat rate tends to become more cost-competitive as your team grows. Jobber and Housecall Pro both charge more for larger user counts — Jobber adds $29/month per extra user above the plan's included seats; Housecall Pro adds $35/month per user above the Max plan's eight included seats. For a team of ten or more, run a side-by-side total based on your actual user count and required features. See our Jobber pricing guide and Housecall Pro pricing guide for full details.
Are there any setup or onboarding fees?
Personalized onboarding is included on all plans at no additional charge (servicefusion.com/pricing, checked Oct 2026). No setup fee is listed. However, the pricing page does not describe what data migration covers — ask sales to confirm what records they will migrate from your current system before signing up.
The Bottom Line
Service Fusion's pricing is genuinely transparent for a field service platform: three tiers, published prices, unlimited users and no long-term contract by default. Based on the seller's published specifications and pricing, here is how to match a plan to your situation:
- Starter ($208–$245/month) is a reasonable starting point for small crews that need scheduling, dispatch, invoicing and QuickBooks without paying for features they will not use. Be aware that photos, inventory and digital documents cost extra — price out your full add-on list before assuming Starter is the cheapest option.
- Plus ($325–$382/month) makes sense if you actively take job photos, track parts and need integrated voice and text — those features are built in, not bolted on. If you were going to buy those add-ons on Starter, Plus may be the better value.
- Pro ($533–$627/month) is the right fit for established companies that need progress billing, recurring invoices, a customer self-service portal, eSign documents and open API access. The price is high relative to smaller platforms, but the unlimited-user model means a ten- or fifteen-person team is still paying a flat rate.
Compare your current team size and feature requirements against the total cost at each tier — including any add-ons you need — and request a full itemized quote before committing. You can explore current plans and book a demo at servicefusion.com/pricing. If you want to benchmark Service Fusion against alternatives, our research methodology page explains how we build these comparisons, and our Jobber pricing guide and Housecall Pro pricing guide cover two of the most common alternatives in the same plain-English format.