Housecall Pro is a strong pick for small-to-mid-size home-service businesses that want transparent, published pricing and a fast start — plans begin at $59 per month (annually) with a 14-day free trial and no credit card required. ServiceTitan targets larger or growth-focused operations that need enterprise-grade reporting, configurable payroll and advanced Pro add-ons, but it publishes no prices and requires a sales conversation before you see a number. If you want to know what you will pay before picking up the phone, Housecall Pro is the easier starting point; if you are running a multi-location operation with 10 or more technicians and you need deep customization, ServiceTitan is worth the sales call.
How to use this guide
This comparison is built entirely from each vendor's published pricing pages, plan documentation and official feature lists, all checked in October 2026. We have not used either platform ourselves; we say so plainly, and we link every claim to its source. Where a fact is missing from published materials — such as ServiceTitan's actual dollar prices — we tell you that directly rather than guessing.
Jump to the section most relevant to your situation: pricing, features, integrations, trades covered, support, or the side-by-side summary near the end.
Who makes each platform?
Housecall Pro
Housecall Pro describes itself as a platform "Trusted by 200,000+ Pros" and is aimed at field service businesses of every size, from solo operators to teams with 11 or more staff. Its pricing page (checked October 2026) lists three published tiers — Basic, Essentials and Max — with dollar amounts clearly shown. The company's home-services landing page covers HVAC, plumbing, electrical, handyman, landscaping, home cleaning, pool, appliance, garage door, pest control, window cleaning, pressure washing, carpet cleaning, chimney and remodeling. You can learn more at housecallpro.com.
ServiceTitan
ServiceTitan describes itself as a platform "Trusted by over 100,000 contractors" and positions its pricing as "per-technician pricing designed to fit your business and goals, at any size." It covers both residential trades (HVAC, plumbing, electrical, chimney, roofing, garage door, septic, pest control, irrigation, painting) and commercial trades (mechanical, refrigeration, plumbing, electrical, landscaping, roofing, kitchen equipment, water treatment, fire and life safety, dock and door). Pricing is quote-only; every plan shows a "Request Pricing" button. See servicetitan.com for details.
Pricing: the single biggest difference
This is where the two platforms diverge most sharply. Housecall Pro publishes its prices; ServiceTitan does not. Here is what the official pages say as of October 2026 — prices change, so confirm current figures directly with each vendor.
Housecall Pro published pricing
- Basic — $59 per month (annual billing) or $79 per month (monthly billing). Includes 1 user.
- Essentials — $149 per month (annual) or $189 per month (monthly). Includes 5 users.
- Max — $299 per month (annual) or $329 per month (monthly). Includes 8 users; additional users $35 per month each.
- Card processing "as low as 2.59%"; bank payments 1% fee.
- 14-day free trial with full Max-plan access, no credit card required.
- No long-term contracts; upgrades any time; downgrades take effect at the end of the billing period.
All prices are in USD and exclude sales tax. Source: housecallpro.com/pricing, checked October 2026.
ServiceTitan pricing: quote only
ServiceTitan's pricing page lists three packages — Starter, Essentials and The Works — but shows no dollar amounts next to any of them. The page states that pricing is per-technician and designed to fit businesses of any size. To get a number, you go through "Get Demo" or "Contact Sales." No free-trial terms, contract length or setup-fee information is published on the pricing page. If you want to compare costs before talking to a salesperson, you cannot do that with ServiceTitan. Confirm all terms at servicetitan.com/pricing.
Plans and features compared
Housecall Pro: what each tier includes
- Basic — online booking, scheduling and dispatch, estimates and invoicing, payments and consumer financing, price book, job costing, review management.
- Essentials — everything in Basic, plus routes, flat-rate pricing, checklist automations, photo reports, employee GPS tracking, commissions and QuickBooks Online sync.
- Max — everything in Essentials, plus a sales proposal tool, recurring service plans, route optimization, open API access, a dedicated onboarding specialist and escalated phone support.
- Every plan includes live phone and chat support, a free iOS and Android app (English and Spanish), business and consumer financing access and offline viewing.
Optional add-ons (no prices published on the plan page): CSR AI, Sales Proposal Tool, Pipeline, Payroll, Accounting, Business Coaching, Voice, Campaigns, VGPS/Dashcams, Tap to Pay and Websites. Confirm add-on pricing at housecallpro.com/pricing.
ServiceTitan: what each tier includes
- Starter — dispatching, scheduling, call booking, invoicing and pricebook.
- Essentials — everything in Starter, plus mobile estimates and payroll management.
- The Works — everything in Essentials, plus configurable payroll, advanced reporting, commission tracking and customizable memberships.
Separately marketed "Pro" products (no prices shown): AI Virtual Agent, Marketing Pro, Contact Center Pro, Pricebook Pro, Fleet Pro, Scheduling Pro, Dispatch Pro and Field Pro (formerly Sales Pro). Source: servicetitan.com/pricing, checked October 2026.
Integrations
Housecall Pro integrations
- QuickBooks Online sync (Essentials and above), Google, Thumbtack.
- Zapier and open API on the Max plan.
- Spanish-speaking support team included.
ServiceTitan integrations
- Accounting: QuickBooks Online, QuickBooks Desktop, Sage Intacct, NetSuite (SuiteApp), Viewpoint Vista, Viewpoint Spectrum.
- The HVAC product page describes GPS technician tracking, SMS notifications, financing options, a customer payment portal, multi-option proposals, job costing and service agreements.
ServiceTitan's deeper accounting integrations (Sage Intacct, NetSuite, Viewpoint) make it more appealing to mid-market businesses with a dedicated accounting team. Confirm integration availability for your plan at servicetitan.com/features/accounting/integrations.
Support: what you get and when
Housecall Pro support
- Live phone and chat support on every plan.
- Max plan customers get a dedicated onboarding specialist and escalated phone support.
- Spanish-speaking support team available.
- Phone: 858-842-5746; email: support@housecallpro.com.
ServiceTitan support
ServiceTitan's published pricing page does not detail support tiers or hours for each package. The HVAC industry page and other product pages describe onboarding, a marketplace of partners and a customer resource hub, but specific support levels per plan are not listed publicly. Ask your ServiceTitan sales contact what support is included at each package level before signing.
Trades covered
Both platforms cover the core residential trades. Here is a direct comparison based on each vendor's published industry lists (checked October 2026):
- Both cover — HVAC, plumbing, electrical, roofing, landscaping, pest control, garage door, chimney, pool, painting and handyman.
- Housecall Pro also lists — carpet cleaning, pressure washing, window cleaning, appliance, home cleaning, general contractor and custom home builders.
- ServiceTitan also lists (residential) — septic, irrigation; commercial — mechanical, refrigeration, kitchen equipment, water treatment, fire and life safety, dock and door.
ServiceTitan has a significantly broader commercial trades offering. If you run commercial mechanical, refrigeration or fire and life safety work, ServiceTitan is the more natural fit based on published industry pages.
Who each platform fits best
Choose Housecall Pro if you:
- Want to see prices before talking to a sales team.
- Are a solo operator or team of up to 8 people looking for an affordable entry point.
- Need a Spanish-language app and support team.
- Want a 14-day free trial with no credit card required.
- Value route optimization and photo reports (Essentials or Max).
- Run residential trades: HVAC, plumbing, cleaning, landscaping, pest control, carpet cleaning, window cleaning.
Choose ServiceTitan if you:
- Run a larger operation (typically 10 or more technicians) where per-technician pricing structures make more sense.
- Need enterprise accounting integrations such as Sage Intacct, NetSuite or Viewpoint.
- Operate in commercial trades — mechanical, refrigeration, kitchen equipment, fire and life safety, dock and door.
- Want advanced commission tracking and configurable payroll (The Works package).
- Are comfortable with a sales-led buying process and a negotiated contract.
- Need Pro add-ons like AI Virtual Agent, Marketing Pro, Pricebook Pro or Fleet Pro.
Who should skip both
- Moving companies — neither platform is built for the moving industry. See SmartMoving instead.
- Maid and cleaning businesses that bill by appointment frequency may prefer ZenMaid, which is purpose-built for that model.
- Roofing and restoration contractors that are heavy on project management and CRM may find JobNimbus a better fit.
- Pest control businesses with a route-based model — see GorillaDesk, which prices by route rather than by user.
Side-by-side summary
- Entry price — Housecall Pro $59/mo (annual, 1 user); ServiceTitan: not published, request a quote.
- Free trial — Housecall Pro 14 days, no credit card; ServiceTitan: none stated on pricing page.
- Pricing transparency — Housecall Pro publishes all plan prices; ServiceTitan does not.
- Contract — Housecall Pro: no long-term contract; ServiceTitan: terms not published, confirm with sales.
- Users included — Housecall Pro Basic 1, Essentials 5, Max 8 (+$35/mo each after); ServiceTitan: per-technician model, exact numbers not published.
- QuickBooks sync — Both support QuickBooks Online; ServiceTitan also supports QuickBooks Desktop, Sage Intacct, NetSuite, Viewpoint Vista and Viewpoint Spectrum.
- Zapier / open API — Housecall Pro: Max plan only; ServiceTitan: confirm with sales.
- Card processing rate — Housecall Pro: "as low as 2.59%"; ServiceTitan: not published.
- Commercial trades — Housecall Pro: limited; ServiceTitan: extensive (mechanical, refrigeration, fire and life safety, dock and door, kitchen equipment, and more).
- Mobile app language — Housecall Pro: English and Spanish; ServiceTitan: confirm with sales.
- Dedicated onboarding — Housecall Pro: Max plan; ServiceTitan: described on HVAC page, terms depend on package.
Alternatives worth considering
If neither platform feels quite right after reviewing these details, several other platforms cover the same trades and may fit your size or budget better. Our ServiceTitan Alternatives guide compares nine field service apps side by side, and our Jobber Alternatives guide covers eight options for home-service businesses at every scale.
For a deeper look at each platform on its own:
- Housecall Pro: Pricing, Features, Pros and Cons — a full breakdown of all three plans, add-on costs and verified review platform highlights.
- ServiceTitan Reviews 2026: Pricing, Features, Pros and Cons — everything known from published pages about what ServiceTitan includes and what to ask in the sales call.
- ServiceTitan Pricing Explained: What to Expect Before You Call Sales — a guide to the questions to ask and the cost drivers to watch for.
If you are weighing Jobber against Housecall Pro instead, our Jobber vs Housecall Pro comparison covers that decision in detail, and our Jobber Pricing guide lays out every plan, cost and fee.
For businesses that need phone answering to complement their field service software, Smith.ai's home services answering service integrates directly with both Housecall Pro and ServiceTitan and includes keyword-based emergency triage for situations like a gas leak or no-heat call. Ruby offers live US-based receptionists 24/7 with Spanish bilingual service and a 21-day money-back guarantee, though its published integration list does not include Housecall Pro or ServiceTitan natively — confirm compatibility via Zapier if that matters to you.
Costs beyond the subscription
Both platforms charge more than just the monthly plan fee. Factor these in when you model the real cost of ownership:
- Payment processing — Housecall Pro charges "as low as 2.59%" for cards and 1% for bank payments. ServiceTitan does not publish processing rates; ask your sales rep.
- Add-ons — Housecall Pro lists add-ons (CSR AI, Sales Proposal Tool, Pipeline, Payroll, Accounting, Business Coaching, Voice, Campaigns, VGPS/Dashcams, Tap to Pay, Websites) with no prices on the plan page; confirm pricing directly. ServiceTitan's Pro products (AI Virtual Agent, Marketing Pro, and others) are also priced on request.
- Extra users — Housecall Pro's Max plan charges $35 per month per additional user beyond the 8 included. ServiceTitan's per-technician model means your monthly bill scales with headcount; get a quote for your exact team size.
- Onboarding and setup — ServiceTitan's process involves a sales and onboarding team; any setup fees or onboarding costs are not published. Housecall Pro includes a dedicated onboarding specialist on the Max plan; lower plans do not mention a setup fee.
- Annual vs monthly billing — Housecall Pro's annual plan saves $20 per month on Basic ($59 vs $79), $40 on Essentials and $30 on Max compared with monthly billing. Confirm whether ServiceTitan offers an annual discount when you speak with sales.
Frequently Asked Questions
Does Housecall Pro publish its prices?
Yes. As of October 2026, Housecall Pro lists three plans with clear monthly prices on its pricing page: Basic at $59 per month (annual billing), Essentials at $149 per month and Max at $299 per month. Monthly billing costs more on each tier. Add-on prices are not listed on the plan page, so confirm those separately at housecallpro.com/pricing. Prices change over time.
Does ServiceTitan publish its prices?
No. ServiceTitan's pricing page lists three packages — Starter, Essentials and The Works — but shows no dollar amounts. The page states pricing is per-technician and designed to fit businesses of any size. To get a price, you must contact ServiceTitan's sales team. No free-trial, contract-length or setup-fee terms are stated on the public pricing page as of October 2026.
Which platform offers a free trial?
Housecall Pro offers a 14-day free trial with full Max-plan access and no credit card required. ServiceTitan does not state a free trial on its pricing page; its entry point is a demo or sales call. If being able to try before you commit is important to you, Housecall Pro is the clear choice between the two.
Which is better for small home-service businesses?
For a solo operator or a team of two to five people, Housecall Pro's Basic or Essentials plan is likely the more practical starting point: the price is published, the trial is no-risk, and the feature set covers online booking, scheduling, invoicing, GPS tracking and QuickBooks sync. ServiceTitan's per-technician, quote-only model is generally positioned at larger operations. That said, "better" depends on your specific trade, workflow and growth plans — use both vendors' free demos before deciding.
Which platform is better for commercial trades?
ServiceTitan has a significantly broader commercial trades offering, including dedicated pages and features for mechanical, refrigeration, kitchen equipment, water treatment, fire and life safety, and dock and door. Housecall Pro's published industry list focuses primarily on residential trades, with a general contractor and remodeling option. If commercial work is a meaningful share of your revenue, ServiceTitan is worth the sales conversation.
Do both platforms integrate with QuickBooks?
Housecall Pro syncs with QuickBooks Online on its Essentials and Max plans. ServiceTitan supports QuickBooks Online, QuickBooks Desktop, Sage Intacct, NetSuite (SuiteApp), Viewpoint Vista and Viewpoint Spectrum — a broader accounting integration set suited to larger businesses with dedicated finance teams. Confirm which integrations are available on the specific plan you are considering with each vendor.
Can I use Housecall Pro or ServiceTitan in Spanish?
Housecall Pro offers its mobile app in both English and Spanish and maintains a Spanish-speaking support team. ServiceTitan's published pages do not state Spanish-language availability; confirm with the sales team if that is a requirement for your crew or customers.
The bottom line
Pick Housecall Pro if you run a small-to-mid-size residential home-service business, you want to see pricing before talking to sales, and you value a no-credit-card trial and a straightforward month-to-month model. The Basic plan at $59 per month (annual) is a practical entry point for a solo operator; Essentials and Max scale to teams of five to eight or more. Start your free trial at housecallpro.com.
Pick ServiceTitan if you run a larger operation — especially one with commercial trades, 10 or more technicians, or accounting needs that go beyond QuickBooks Online — and you are prepared for a sales-led buying process. The depth of Pro add-ons (AI Virtual Agent, Marketing Pro, Fleet Pro, Pricebook Pro) and the range of accounting integrations (Sage Intacct, NetSuite, Viewpoint) make it a strong candidate for businesses at that scale. Request pricing and a demo at servicetitan.com.
Not sure either is the right fit? Our ServiceTitan Alternatives guide and Jobber Alternatives guide cover the full field of options for home-service businesses at every size and budget. See how we research for a plain-English explanation of our methodology.